This privacy notice provides you with details of how we collect and process your personal data through your use of our site SERKLES.COM
If you do not agree to the following policy you may wish to cease viewing/using this website, and or refrain from submitting your personal data to us.
1. HOW & WHY WE COLLECT YOUR DATA
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Your data will enable us to fulfil your order and can be used to create an account.
If you create a customer account on this website, we collect your personal information to improve our checkout experience and customer service. We share this information with WordPress, our website hosting provider, so they can provide website services to us.
This information may include your:
Billing and shipping address(es)
Details about your orders
2. WE MAY ALSO COLLECT INFORMATION
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
4. HOW WE USE YOUR PAYMENT INFORMATION
We only use your payment information to take payment and instruct refunds. Why? We have to do this to perform our contract with you.
5. WHEN WE WILL SHARE YOUR DATA
·We never pass on your data to 3rd party companies for mailing or marketing purposes.
·To work alongside Law enforcement for their investigations
·We use Google Analytics, our website analytics provider, to learn about site traffic and activity. Our website collects personal data to power our site analytics. For more information on this, please contact us at email@example.com
6. DATA SECURITY AND PROTECTION
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information.
7. DATA RETENTION
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.
8. EMAIL MARKETING
We may send you marketing emails and will only do so once you have provided us with consent. You can unsubscribe at any time and can do this by clicking the link at the bottom of the email.
9. ORDER AND ACCOUNT EMAILS:
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a Customer Account
Your Customer Account password has been reset or updated
You’ve made a purchase
Your order has shipped
Your order has been refunded
It’s not possible to unsubscribe from these messages.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies.
Cookies cannot be used to run programs or deliver viruses to your computer and are safe. Cookies are uniquely assigned to you, and can only be read by a web server in the SERKLES domain that issued the cookie to you. Cookies are not dangerous and do not in any way infringe your privacy rights.
The SERKLES website does collect some personal / identifiable information but this is always done once consent has been gained. We will never capture personal information without making you aware first.
You still have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the full functionality of this website.
For further information, visit www.allaboutcookies.org
11. YOUR INDIVIDUAL RIGHTS
Under the General Data Protection Regulation (GDPR) your rights are as follows;
the right to be informed
the right of access
the right to rectification
the right to erasure
the right to restrict processing
the right to data portability
the right to object
Rights in relation to automated decision-making including profiling.
You have the right to complain to the Information Commissioner’s Office (ICO) if you feel there is a problem with the way we are handling your data. For more information, visit www.ico.org.uk
We also handle subject access requests in accordance with the GDPR. For such requests, or if you wish us to amend or delete any of your information, please contact us at firstname.lastname@example.org
Our website is not intended for individuals under the age of 16